Return & Refund Policy
We stand behind every stitch.
If Wink Silk isn't everything you hoped for, we make it right — no questions, no hassle. And if you've used it, we make sure it finds a home with someone who needs it.
or notNo restrictions
returnWe cover shipping
Every woman deserves to feel loved.
That's why no piece of silk ever goes to waste.
Two paths, one promise
Unopened
Still in the box
Contact us within 30 days. We send a prepaid label. You drop it off. Full refund to your original payment method once received.
Used
You tried it
Request a refund within 30 days. We send a QR code and a prepaid box. Drop it at any UPS or FedEx. It goes to a woman who needs it. Full refund, no questions.
Where your return goes
Used returns are donated to our charity partner on your behalf. You receive your full refund. We handle the donation. No silk goes to waste — it goes to someone who deserves to feel this good.
How to start a return
Contact us
Email returns@winksilk.com with your order number and whether the item is used or unopened.
We send everything you need
Prepaid label or QR code — depending on your return type. No printing required for used returns.
Drop it off
Any UPS or FedEx location. Takes two minutes.
Refund issued
Full refund to your original payment method within 5–7 business days of receipt.
Our guarantee, growing with you
Launch
30 days
From Sept 6, 2026
CurrentGrowth
60 days
Coming Dec 2026
Year one
90 days
Sept 2027
Returns are accepted within 30 days of delivery date. Final Sale items are not eligible for return or exchange. Items purchased through unauthorized resellers are not eligible. One return per order. Questions? returns@winksilk.com