Shipping policy

Shipping Policy

Free shipping. Every order.
Every Wink Silk order ships free within the United States. No minimums, no thresholds.

Wink Privé pre-sale
We’ll confirm your ship date by email after you reserve. Your card is charged when you reserve, which secures your Founding Number. Changed your mind? You can cancel for a full refund any time before your order ships. Just email hello@winksilk.com. If anything changes with the ship date, we’ll tell you right away.

After launch
In-stock orders ship within 2 business days and typically arrive in 3 to 5 business days via UPS or FedEx. You'll receive tracking by email as soon as your order ships.

Where we ship
We currently ship to addresses within the United States.

If something goes wrong
If your order arrives damaged, or tracking shows no movement for 7 days, email hello@winksilk.com. We'll send a replacement or a full refund, whichever you prefer.

Changing your address
Email us before your order ships, and we'll update it.

Returns are free too. See our Refund Policy.